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About Broadquest...

Broadquest was a client of the 280 Group, and was an Enterprise portal software company.

As of 2001, Broadquest is no longer in business.

 

Here's an overview of what BroadQuest focused on:

Company
BroadQuest was located in San Jose, CA and was a supplier of browser-based portal applications that allow corporations to brought together live, disparate enterprise data into a single integrated view.

Market Focus
BroadQuest's first product, BroadQuest MyEnterprise, was targeted at sales and service account managers. BroadQuest sold MyEnterprise directly to Global 2000 companies who have invested in front-office and back-office applications like Aurum, Baan, Clarify, IBM, Lotus, Microsoft, Oracle, PeopleSoft, Remedy, SAP, Siebel Systems and Vantive.

Customers
Enterprise software and technology companies like Forte Software and Novell as well as Financial Services firms like Wells Fargo.

Products
Designed for sales and service account representatives and managers, BroadQuest MyEnterprise was a browser-based portal application that provided access to live customer information from disparate enterprise systems such as ERP and other customer data sources. MyEnterprise provided sales and service account personnel with a single portal view of the customer, including important customer information such as bookings, shipments, back orders, and customer support information. Additionally, MyEnterprise provided these front-office users the ability to be notified of any data changes or updates, thus allowing them to anticipate customer needs and requirements, build stronger customers relationships, improve customer service, and increase revenue generation opportunities.

Services
BroadQuest offered Installation, customization, training, and support for BroadQuest MyEnterprise. The BroadQuest Rapid Success Package allowed an IT organization to add a new data source and deploy it to users in about a month using BroadQuest consultants.

Partnerships
BroadQuest had partnerships with many prominent companies, including Arthur Andersen LLP, Cambridge Technology Partners; PeopleSoft, Siebel, Vantive; Lotus, Microsoft, Netscape; Oracle, Sybase; Hewlett Packard, Sun.

Distribution
Direct to Global 2000 customer as well as through Value Added Resellers (VARs).

 
         
         
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The 280 Group is a Marketing and Product Management consulting firm in Silicon Valley that helps companies to define, launch and market breakthrough new products. See www.280group.com for more details.