I read a clever marketing line on a half gallon of milk this morning and it reminded me of a story.
I’ve recently had horrendous experiences with customer service from brands that I used to have respect for. A few examples: – IBM took 2.5 weeks to replace a logic board on my Thinkpad, requiring it to be sent back to them 3 times, getting sent back to the wrong address twice and resulting in over [...]
I’m excited to announce that NY Times Bestselling Author Seth Godin has chosen to include the 280 Group in his new Bull Market 2004 Directory. Bull Market is a fantastic resource for connecting companies with some of the world’s most creative thinkers and freelancers that can make things happen for them. If you are a [...]